Terms & Conditions
Effective Date: September 30, 2026
Last Updated: September 30, 2026
Welcome to the website of Solutions360LLC (“Solutions360,” “we,” “us,” or “our”).
These Terms & Conditions (“Terms”) govern your access to and use of the Solutions360LLC website and its content.
By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please do not use the website.
1. About Solutions360LLC
Solutions360LLC provides medical billing and related administrative services to healthcare providers, medical practices, healthcare organizations, and other business clients throughout the United States.
Our services may include:
Medical billing
Medical coding
Claims submission and follow-up
Denial management
Accounts receivable recovery
Insurance verification
Provider credentialing
Patient billing
Revenue cycle management
Virtual administrative support
Related healthcare administrative services
The specific services, responsibilities, fees, timelines, and obligations provided to a client are governed by the applicable written service agreement between Solutions360LLC and that client.
2. Website Use
You may use this website only for lawful purposes and in accordance with these Terms.
You agree not to:
Use the website for unlawful, fraudulent, or unauthorized purposes
Attempt to gain unauthorized access to the website or its systems
Interfere with the operation or security of the website
Introduce viruses, malware, or other harmful material
Scrape, copy, reproduce, or commercially exploit website content without authorization
Misrepresent your identity or affiliation
Submit information that you do not have the right to provide
Submit PHI through an unsecured website form or communication method
Use the website in a manner that could damage Solutions360LLC, its clients, users, or service providers
Solutions360LLC reserves the right to restrict or terminate access to the website where these Terms are violated or where necessary to protect the website, its users, or its business.
3. Website Information
Solutions360LLC makes reasonable efforts to provide accurate and useful information on its website.
However, website content is provided for general informational purposes and may not always be complete, current, or applicable to your particular circumstances.
Information published on the website should not be interpreted as a guarantee of any particular billing, coding, reimbursement, financial, operational, or business result.
4. No Medical Advice
Solutions360LLC is a medical billing and administrative services company.
Information provided through this website is not medical advice and does not replace diagnosis, treatment, or professional medical advice from a qualified healthcare provider.
Patients should consult an appropriate healthcare professional regarding medical conditions, treatment decisions, or other healthcare concerns.
5. No Guarantee of Results
Medical billing, coding, insurance reimbursement, claims processing, payer policies, credentialing, and revenue cycle performance can be affected by numerous factors outside the control of Solutions360LLC.
Accordingly, Solutions360LLC does not guarantee:
Payment of any specific claim
Any particular reimbursement amount
Any particular collection rate
Approval of a claim
A specific reduction in claim denials
A specific improvement in accounts receivable
Approval of provider credentialing or enrollment
Any specific financial result
Any specific revenue increase
Any statistics, examples, case studies, performance figures, or results presented on this website are for informational or illustrative purposes unless expressly guaranteed in a separate written agreement.
6. Client Services
If you engage Solutions360LLC for medical billing or related services, those services will be governed by a separate written agreement.
The applicable agreement may address:
Scope of services
Service fees
Payment terms
Client responsibilities
Information supplied by the client
Confidentiality
HIPAA requirements
Business Associate Agreement requirements
Security responsibilities
Termination
Dispute resolution
Other contractual obligations
If there is a conflict between these website Terms and a signed written agreement between Solutions360LLC and a client, the signed written agreement will control with respect to the applicable client services.
7. HIPAA and Protected Health Information
Solutions360LLC may provide services involving access to protected health information (“PHI”) on behalf of healthcare clients.
Where Solutions360LLC acts as a HIPAA business associate, PHI will be handled in accordance with applicable HIPAA requirements and the applicable Business Associate Agreement.
HHS recognizes billing and claims-related activities as functions that may create a business-associate relationship when PHI is involved.
Solutions360LLC maintains policies, procedures, and safeguards designed to comply with applicable HIPAA requirements when handling PHI.
Nothing in these website Terms is intended to replace, amend, or override an applicable Business Associate Agreement.
8. Do Not Submit Sensitive Patient Information Through the Website
Unless Solutions360LLC specifically provides a secure method for doing so, you must not submit through a general website contact form or ordinary email:
Patient medical records
Protected health information
Social Security numbers
Insurance identification information
Medical histories
Diagnostic information
Clinical photographs
Patient account information
Other sensitive patient information
If you are an existing client and need to provide PHI to Solutions360LLC, please use the secure communication or transmission method provided by Solutions360LLC.
9. Intellectual Property
Unless otherwise stated, the website and its contents are owned by or licensed to Solutions360LLC.
This may include:
Logos
Branding
Text
Graphics
Images
Videos
Website designs
Page layouts
Downloadable materials
Software
Other website content
You may view and use the website for legitimate personal or business purposes.
You may not reproduce, modify, distribute, publish, sell, license, create derivative works from, or commercially exploit website content without prior written permission from Solutions360LLC.
10. Trademarks
Solutions360LLC and its associated names, logos, branding, and service names may constitute trademarks or service marks owned by Solutions360LLC or their respective owners.
You may not use Solutions360LLC trademarks, logos, or branding without prior written authorization.
Third-party names, logos, and trademarks appearing on the website belong to their respective owners.
11. Third-Party Websites and Services
The website may contain links to third-party websites, software, applications, or services.
Third-party services may have their own terms, privacy policies, and data practices.
Solutions360LLC does not control and is not responsible for third-party websites, applications, services, content, security, or privacy practices.
Your use of third-party services is subject to the applicable third party’s terms and policies.
12. Website Tracking and Advertising
Solutions360LLC may use cookies, Meta Pixel, and similar technologies to understand website usage, measure advertising performance, and improve our marketing activities.
These technologies are described in our Privacy Policy.
Solutions360LLC does not intentionally use Meta Pixel or similar advertising technologies to transmit patient medical records, diagnoses, treatment information, insurance information, billing information, or other PHI to advertising platforms.
Where HIPAA requirements apply to tracking technologies, Solutions360LLC will handle PHI in accordance with applicable HIPAA requirements.
13. Website Availability
Solutions360LLC makes reasonable efforts to maintain website availability but does not guarantee that the website will always be:
Available
Uninterrupted
Error-free
Secure
Free of viruses or other harmful components
Solutions360LLC may modify, suspend, restrict, or discontinue any part of the website at any time.
14. User Communications
If you submit information, questions, feedback, or other communications through the website, you represent that:
The information is accurate to the best of your knowledge
You have the right to provide the information
Your submission does not violate applicable law
Your submission does not infringe another party’s rights
Your submission does not contain malicious software or harmful material
You remain responsible for the information you submit.
15. Confidentiality
Solutions360LLC recognizes the importance of protecting confidential business and client information.
Confidential information provided as part of a client relationship will be handled according to applicable agreements and laws.
Information that constitutes PHI will be handled according to applicable HIPAA requirements and the applicable Business Associate Agreement.
16. Disclaimer of Warranties
To the maximum extent permitted by applicable law, this website and its content are provided on an “as is” and “as available” basis.
Solutions360LLC makes no express or implied warranties regarding the website, including warranties concerning:
Accuracy
Availability
Reliability
Completeness
Fitness for a particular purpose
Non-infringement
Merchantability
Security
Freedom from errors
Nothing in these Terms excludes any warranty or right that cannot legally be excluded under applicable law.
17. Limitation of Liability
To the maximum extent permitted by applicable law, Solutions360LLC and its owners, officers, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of, or inability to use, the website.
This may include, where legally permitted:
Loss of profits
Loss of revenue
Loss of data
Loss of business opportunities
Loss of goodwill
Nothing in these Terms limits liability to the extent such limitation is prohibited by applicable law or a separate written agreement.
18. Indemnification
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Solutions360LLC and its owners, officers, employees, contractors, affiliates, and service providers from claims, liabilities, damages, losses, costs, and expenses arising from:
Your violation of these Terms
Your misuse of the website
Your violation of applicable law
Your infringement of another party’s rights
Information or materials you submit through the website
This provision does not apply to the extent a claim results from conduct for which indemnification cannot legally be required.
19. Changes to These Terms
Solutions360LLC may update these Terms from time to time.
When changes are made, we will update the “Last Updated” date at the top of these Terms.
Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.
20. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of California, without regard to conflict-of-law principles, except to the extent applicable federal law or other mandatory applicable law provides otherwise.
Any dispute relating to the use of this website shall be subject to applicable jurisdiction and venue requirements under California law, unless otherwise required by applicable law or a separate written agreement.
21. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be modified or limited to the minimum extent necessary, and the remaining provisions will continue in full force and effect to the extent permitted by law.
22. Entire Agreement
These Terms govern your general use of the Solutions360LLC website.
For clients receiving services from Solutions360LLC, a separate written service agreement, Business Associate Agreement, or other applicable agreement may contain additional terms governing the business relationship.
23. Contact Information
For questions regarding these Terms & Conditions, please contact:
Solutions360LLC
21400 Plane Tree Ln, Unit 101
Santa Clarita, CA 91321-4255
USA
Email: support@solutions360llc.com
Please do not send PHI or other sensitive patient information through ordinary email unless Solutions360LLC has specifically instructed you to do so.
24. Acceptance of These Terms
By accessing or using the Solutions360LLC website, you acknowledge that you have read, understood, and agree to these Terms & Conditions to the extent permitted by applicable law.